• Most in-stock items ship within 1–3 business days.

• Items that are not premade may require additional production time. If you need an item by a specific date, please use Message Seller before ordering to confirm availability and production time.

• Bulk orders may have their own production timeline.

• Custom work is completed in the order received and may require additional production time.

Returns are accepted within 30 days of purchase. To be eligible for a return, an item must be unused, in the same condition in which it was received, and in its original packaging.

Non-returnable items include:

• Custom or personalized products, including engraved items, rings, and specially modified products

• Intimate or sanitary items, including whistles and pipes

• Brass casings for reloading

• Closeout or sale items

Please use Message Seller before returning any item. Returns must be approved before being shipped back. Customers are responsible for return shipping costs unless the return is due to an error by 2nd Shot Round or the item arrived damaged or defective. Original shipping charges are non-refundable.

Damaged or defective items: Please contact us through Message Seller within 3 days of receipt and provide photos of the item and the issue. If the item was damaged during shipping, please also retain the original packaging and provide photos, as the carrier may require them for an insurance claim. Depending on the circumstances, a prepaid return label may be provided and the item may need to be returned before a replacement or refund is issued.

Lost or misdelivered packages: If a package is lost in transit or appears to have been misdelivered, please use Message Seller and we'll help determine the next steps. Carrier insurance claims may need to be completed before a refund or replacement is issued. Packages that have been successfully delivered but are subsequently lost or stolen are the customer's responsibility.

Exchanges: Items are replaced when they arrive defective or damaged. Please use Message Seller before returning an item for exchange.

Once an approved return is received and inspected, you will be notified whether the refund has been approved.